Refund Policy

Use of Personal Information

Humas Upliftment Organization has instituted a donation cancellation or refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Humas Upliftment Organization expects that all donors will exercise due care and diligence while making donations. Humas Upliftment Organization also recognizes that a donation may be made erroneously or donors may change their mind. Humas Upliftment Organization will examine request for refund of donation and endeavor to make the refund. Humas Upliftment Organization may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Humas Upliftment Organization is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

Humas Upliftment Organization, Thasgam, Drass, Kargil, Ladakh – 194103, India

Write to us: humasorg70@gmail.com

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Humas Upliftment Organization office within 7 (Seven) days from the date on which you made the donation i.e.:

The date on which you Made the donation online, electronically or through other means, OR

• The date on which you Handed over the cheque / demand draft to Humas Upliftment Organization or someone authorised by Humas Upliftment Organization for this purpose, OR
• The date on which you Despatched the cheque / demand draft to Humas Upliftment Organization by other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.